Daniel Freeman Marina Hospital getting well again?
After teetering on the brink of closure
last year, Daniel Freeman Marina Hospital in the Marina area may
be on the path to recovery.
But it is a long road, with no clear end
in sight.
One year after the hospital was put in
closure mode by its owner healthcare giant Tenet Healthcare Corp.
efforts by a new management team to bring in more patients appear
to be working.
Tenet announced in May that the Marina
area hospital would close July 22nd last year and the closure process
began, with the elimination of some services.
In July last year, there were 1,455 visits
to the hospital emergency room (ER), according to the hospital chief
executive officer Harris Koenig.
In July this year, 1,750 ER patients were
treated at the Marina area hospital a 20 percent increase over
the previous year.
But, while ER visits generate most of
the hospital patients, Koenig says that ER business alone will not
keep the hospital operating.
"We need to increase the number of elective
admissions from the area," Koenig says.
Tenet bought the hospital from the Sisters
of St. Joseph of Carondelet, an order of Catholic nuns, that had
reportedly lost millions keeping the Marina area hospital and its
sister hospital, Daniel Freeman Memorial Hospital in Inglewood,
afloat.
Tenet also owns Brotman Hospital in Culver
City and Centinela Hospital in Inglewood.
GROUP VISIT To promote the Marina area
hospital to potential patients, hospital officials are beginning
to bring groups in for special events and tours.
On Thursday, August 7th, members of the
Venice-Marina Rotary Club were treated to a hospital-catered luncheon,
presentation and tour of the facility.
The presentation was titled "Marina Sets
Sail," indicating that the hospital may be embarking on an uncertain
or possibly perilous journey.
Many of the Rotarians expressed their
appreciation for the hospital and concern that the facility might
not be there one day.
Several members told of receiving life-saving
treatment at the Marina area hospital.
Koenig told the group that he wants to
make the Marina area facility into a "bed-and-breakfast" hospital
with private facilities and good service.
"We have a shot at stabilizing this hospital
and growing it," Koenig said. "We want to be the best primary care
facility that we can be."
UNDER CAPACITY Whether the hospital
will ever get to a state of total health after years of decline
that preceded Tenet's ownership is still an open question, hospital
officials admit.
Despite the ER increase, the overall patient
load is only one-third of hospital capacity of 90 "acute-care" beds,
according to Koenig.
When the hospital closure and sale were
announced last year, officials said that the hospital had been operating
at less than 50 percent capacity for several years.
Now, with the hospital operating at one-third
of its capacity, its patient load may have fallen even further.
The hospital closed its skilled nursing
wing about four months ago, according to Peter Aprato, hospital
chief operating officer.
ELECTIVE' PATIENTS Koenig says the
hospital ER generates 85 to 90 percent of patients admitted to the
facility.
And those are not satisfactory numbers
for the hospital firm.
Hospital administrators want to reduce
admissions from the ER to about 30 percent the industry norm
by increasing the number of patients who "elect" to have their surgical
or other major medical care at Marina.
"People in the area need to choose to
come here," Koenig stressed.
The Marina area hospital is also funneling
patients to other Tenet-owned facilities, including Brotman Hospital
and Daniel Freeman Memorial Hospital in Inglewood, which have specialty
"centers of excellence" for cancer, neurological and heart patients,
Koenig says.
NUMBER ONE IN AREA Koenig released to
the Rotarians the results of a recent survey showing the Marina
area hospital as one of the top five hospitals serving the immediate
area, ranking number one alongside Santa Monica-UCLA Medical Center
with 12 percent of the market share.
UCLA Medical Center comes in third with
11 percent, while Saint John's Health Center and Cedars-Sinai Medical
Center tied for fourth and fifth place, both with ten-percent market
share.
But that's not good enough for Tenet,
because 88 percent of area patients are going elsewhere, according
to Koenig.
"We want greater penetration" into the
market, Koenig says. "A successful hospital should have a 25 to
40 percent share of admissions from the area."
Koenig says the hospital needs to attract
more patients for routine surgeries and other procedures, rather
than relying on its emergency room to bring in business.
"We're doing well against the other players,
but we should be doing better," he says.
BASIC REPAIRS Tenet plans to spend $4
million this year for basic repairs and new equipment including
a new roof and has launched a marketing program aimed at increasing
the number of patients.
Koenig admits that $4 million won't make
the hospital competitive with Santa Monica-UCLA, or St. John's,
both of which are undergoing multimillion-dollar renovations paid
for in large part by Federal Emergency Management Agency earthquake
disaster funds.
MARKETING The new management team, including
a chief operating officer and a marketing manager, is working on
plans for more public programs and offerings, including lectures
and special events.
A recent health fair at the facility drew
some 350 attendees and a mailing to local residents drew 200 people
to visit the hospital to obtain special water bottles, according
to Cyndee Woelfle, assistant director of business development for
the Daniel Freeman hospitals.
The hospital is also rolling out a new
program, "Premiere Advantage," offering senior citizens special
deals at local drugstores and other benefits.
All these efforts to bring in patients
might be summed up with another tag line: "Use it or lose it."